Returns & Exchanges
At Tito's Handmade Vodka, we want you to be completely satisfied with your merchandise; if your order isn't quite right, you can return or exchange items within 30 days of purchase. Please note that all returned items must be in their original, unused condition with tags attached to be eligible for a refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely pack your items.
- 3.Ship the Package
Drop off your package at any authorized carrier location, ensuring the return barcode is clearly visible on the outside of the box.
- 4.Receive Your Refund
After our warehouse team inspects the returned goods, we will process your refund to the original payment method within 7-10 business days.